top of page

Resume

Professional Summary

An aspiring UX Researcher accomplished at solving user experience problems. Applies user experience research, design strategy, and iterative design to improve products, processes, services, and spaces. Listens to what is spoken and looks for what is unspoken to build consensus among stakeholders and project teams. Skilled as an effective communicator, innovative problem-solver, and empathetic leader.

Work Experience

May 2022 – August 2022

UX Research Intern @ Progressive Insurance

  • Planned, scheduled, conducted, and analyzed results from user experience studies and other services from external and internal audiences

  • Worked closely with company leaders to provide analytical insight along

  • Validated new ideas and helped teams answer their questions through qualitative research

  • Validated new designs through ad-hoc user feedback sessions with job seekers

  • Worked closely alongside a mentor (Senior User Experience Consultant)

  • Lead the UX research for the redesign of the ForAgentsOnly homepage

  • Lead the UX research for the creation of the Claims Export functionality

  • Helped with the overall UX of the Progressive Art Collection app on Android

  • Created and presented reports summarizing UX research to stakeholders

November 2020 - April 2023

Recruiter @ DECCA RECRUITING LLC

  • Established recruiting requirements by studying organization plans and objectives and meeting with managers to discuss needs.

  • Built applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites, providing organization information, opportunities, and benefits.

  • Improved organization attractiveness by recommending new policies and practices, monitored job offers and compensation practices, and emphasizing benefits and perks.

  • Attracted applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites

  • Determined applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements.

Education

2023

KENT STATE UNIVERSITY

MS - User Experience Design

2017

UNIVERSITY OF TEXAS AT AUSTIN

BS - Radio, Television, & Film

Skills

Research Interviews Observations Moderated & Unmoderated Usability Studies Qualitative and Quantitative Analysis Journey & Workflow Mapping Information Architecture Design Thinking Strategic Design  Personas Iterative Prototyping UserZoom Canva Mural Wireframing Concepting Sketching Feature & Function WordPress

Planning & Prioritization UXPin Optimal Workshop Camtasia

bottom of page